INFO & FAQS
SHIPPING & DELIVERY
Each Girl and Bird product is made by hand in Bristol. We're proud of this - UK manufacture is important to us and is at the heart of the brand.
Once your order is placed, the fabric is ordered and posted back to Bristol, before your purchase is made and posted out. This process usually takes four weeks so please bear this in mind when ordering. If you need your purchase, please let us know as soon as possible so we can try to accommodate.
Orders are posted out by Royal Mail first class. International orders are also posted via Royal Mail.
We hope that you will be 100% happy with you Girl and Bird purchase. However, if there is something wrong with the product, please get in touch and we will do our best to rectify the issue.
Please note - personalised locations cannot be returned unless the product is faulty. We will send a digital proof of the location for confirmation prior to ordering the fabric.
CARING FOR YOUR PURCHASE
Girl and Bird products are printed onto a high-quality cotton drill, which has a smooth and soft feel. If your product does get grubby, sponge gently with a damp sponge. Do not scrub the fabric, or machine wash, as this may damage the print.
Why not have your gift arrive pre-wrapped? See here for a gift wrapping option.
Your purchase will be wrapped in colourful tissue paper, tied with bright cotton yarn and finished with an origami star made from vintage map paper.
As each product is made by hand, with a delivery lead time on the custom-ordered fabric, the last order date for orders in the UK to arrive by Christmas will be November 30th 2014.
Please note - whilst we will do our best to get your gifts out in time, Girl and Bird is still a one-girl-brand! If your order will not be with you in time, we will notify you and can send a beautiful paper note, featuring an vintage map origami star, letting your loved one know that a personalised and precious gift is on its way!